WhatsApp API Platform AiSensy Demo (English) | WhatsApp Marketing, Bulk Broadcasting, Campaigns


Summary

The video introduces the ASNC platform, showcasing its capabilities for customer support, product selling, chatbot creation, and WhatsApp marketing to significantly enhance business growth. It explains the process of setting up the WhatsApp Business API, including obtaining a verified green tick, creating a new WhatsApp business profile, and completing the necessary verification steps. Furthermore, it details setting up campaigns, managing API keys, adding agents, creating template messages, configuring campaigns, audience segmentation, building chatbot flows, and integrating CRM systems for optimized performance and enhanced customer engagement.


Introduction to ASNC Platform

The speaker introduces the ASNC platform, highlighting its features for customer support, product selling, chatbot building, and WhatsApp marketing to boost business by 3 to 5 times.

API Setup for WhatsApp Business API

Explanation of setting up the WhatsApp Business API, including obtaining a verified green tick, creating a new WhatsApp business profile, setting up a mobile number, and verifying the Facebook business manager account.

Applying for WhatsApp Business API

Walkthrough of the application process for the WhatsApp Business API, including filling out necessary details like business account name, display name, and website, and completing the OTP verification process.

Limits and Verification for Facebook Business Manager

Information on messaging limits, verification requirements for Facebook Business Manager, including having legal name on the website footer, brand name display, and logo visibility for verification.

Setting up Profile and Applying for Green Tick

Steps to set up a profile on the ASNC platform, applying for a green tick, optimizing profile for search results, and highlighting that green tick approval is dependent on WhatsApp, not ASNC.

Campaign Creation and Strategy

Guidance on setting up campaigns, managing API keys, connecting software, generating API key, creating API campaigns, and tracking campaign performance.

Live Chat and Chatbot Setup

Details on adding agents, distinguishing between manager and agent roles, initiating live chat, intervening in conversations, transferring chats, setting up off-hours messages, and managing contacts.

Template Message Creation and Approval

The process of creating template messages, previewing and selecting message types, adding parameters, configuring call-to-action buttons, sending personalized messages, and obtaining template approval.

Campaign Broadcast and Administration

Configuration of campaigns, scheduling messages, managing broadcasts, setting up click tracking, testing campaigns, monitoring campaign performance, and retargeting specific audience segments.

Attributes and Audience Segmentation

Exploration of tags, attributes, and audience segmentation, including setting up tags, collecting attributes, importing contacts, and creating tailored broadcasts for segmented audiences.

Flows, Catalogs, and Payment Collections

Building chatbot flows, connecting catalogs, facilitating payment collections through WhatsApp, integrating CRM systems with the platform, and managing mentions, usage, billing, and opt-in/opt-out preferences.

Marketing Campaign Setup

Setting up campaigns such as abandoned cart flows, product flows, and order feedback campaigns, enabling push notifications, tracking usage and billing, and managing opt-in/opt-out preferences.

Chatbot Integration and Social Media Campaigns

Integrating chatbots, connecting with Google Dialogflow, setting up chatboard integration, fetching Instagram ads, segmenting audiences in campaigns, and broadcasting messages seamlessly.

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