What is Operational Research? – Full feature

Operational research is the discipline of applying appropriate analytical methods to various aspects of our daily lives to improve efficiency and decision-making. It is crucial in areas like buying flights, managing groceries, saving lives, driving business operations, and making critical decisions across organizations.

Operational researchers play a vital role in organizations that have vast amounts of data and rely on sophisticated computers for analysis. They assist in making informed decisions across different business functions, from determining flight schedules to optimizing services for customer satisfaction and cost-effectiveness.

British Airways' operational research department utilizes mathematical models and simulation techniques to make strategic decisions across the business. By optimizing factors like flight schedules, staffing levels, and passenger capacity, they ensure operational efficiency and financial success.

Operational research plays a crucial role in managing supply chains efficiently to meet customer demand and optimize processes. By analyzing data and using operational research techniques, businesses like Asda have achieved significant improvements in product delivery, cost savings, and productivity.

Operational research contributes to the successful planning and management of large-scale events like sports matches. For example, in the design and operation of stadiums like Arsenal's Emirates Stadium, operational research is used to optimize crowd flow, seating arrangements, and event logistics for a seamless and enjoyable experience for attendees.

Formula 1 teams heavily rely on operational research for strategic decision-making during races. Techniques like risk analysis and game theory are used to make split-second decisions that can impact race outcomes. Operational research helps teams like Mercedes AMG Petronas Formula One Team in defining race strategies, fuel loads, pit stops, and other critical factors to improve performance and success on the track.

Operational research plays a significant role in governmental organizations like the Department of Transport and healthcare facilities such as St George's Hospital. By employing operational research techniques, these entities enhance decision-making, improve service quality, and optimize resource allocation for better outcomes and efficiency in public services.

Operational research offers diverse career opportunities for individuals with a background in mathematics, statistics, and computer science. Through practical project work and exposure to real-world applications, professionals in operational research can contribute to innovation, problem-solving, and decision-making in various industries, ranging from retail to manufacturing and beyond.