What is a Business Process?


Summary

This video delves into the core activities performed by employees or machinery in various types of organizations, spanning from manufacturing to support services. It emphasizes the importance of business processes in achieving specific services like marketing, aligning with organizational objectives, and navigating technical environments. Additionally, it underscores the collaboration between organizations, especially in international contexts, to maximize value creation for organizational assets. Continuous assessment of processes and implementing enhancements are crucial for optimizing effectiveness and efficiency in operations.


Introduction to Organizational Processes

Every organization, whether governmental, nonprofit, or enterprise, produces goods or services. This section discusses the activities done by employees or machines, including manufacturing, quality assurance, packaging, shipping, coordination, support services, and more.

Process in Business Operations

Exploration of how specific services such as marketing, organizational and technical environments, and business goals are realized through business processes. It highlights that business processes can be enacted by a single organization but may involve other organizations, especially in international divisions.

Creating Value through Processes

Discusses how processes contribute to creating value for organizational assets. Identifying weaknesses in processes and applying improvements are essential steps in enhancing effectiveness and efficiency.

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