Summary
This video explains the concept of automation keywords in chatbot builders. It distinguishes between external keywords used for marketing automation and internal keywords that trigger specific actions within the chatbot. Through a demonstration using the example keyword 'admin', viewers learn how to set up responses and flows based on different keywords. The video also covers the process of creating keyword triggers in the chatbot builder to prompt specific actions or responses.
Introduction to Keywords in Chatbot Builder
Explanation of what automation keywords are and how they function within chatbot builder.
External Keywords vs. Internal Keywords
Distinction between external keywords used for marketing automation and internal keywords that trigger different actions within the chatbot builder.
Creating Keyword Logic
Demonstration of creating keyword logic with an example keyword 'admin' and setting up responses and flows based on that keyword.
Setting Up Keyword Triggers
Explanation of setting up keyword triggers within chatbot builder to initiate specific actions or responses.
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