Top AI Chatbot KPIs You Must Track to Boost Performance & User Experience


Summary

The video delves into the significance of tracking AI chatbot performance for business owners, marketers, and developers using Chapot BuilderAI analytics dashboard. Viewers are guided on setting up custom conversions to assess chatbot effectiveness by tracking KPIs like phone calls and button clicks. Advanced analytics capabilities allow for deeper data insights, aiding in improving user experience and identifying areas for business enhancement through thorough data analysis.


Introduction to Chatbot Performance Tracking

Learn about the importance of tracking AI chatbot performance for business owners, marketers, and developers. Introduction to the Chapot BuilderAI analytics dashboard.

Analyzing Analytics and Custom Conversions

Explore how to analyze analytics and set up custom conversions on your dashboard to monitor the effectiveness of your chatbot.

Setting Up Custom Events

Step-by-step guide on setting up custom events to track specific KPIs that matter most to you, such as phone calls and button clicks.

Tracking Custom Events with Actions

Learn how to track custom events using actions, including setting up tracking for specific user interactions like clicking on buttons.

Enhancing Tracking with Additional Actions

Discover how to further enhance tracking by utilizing additional actions to monitor specific user behaviors, such as watching YouTube videos or interacting with specific content.

Advanced Analytics and Deeper Insights

Explore advanced analytics capabilities to delve deeper into data insights, including observing spikes in data and analyzing unique interactions on specific dates.

Utilizing KPIs for Business Improvement

Understand how KPIs offer valuable insights for improving user experience and pinpointing areas for business enhancement through data analysis.

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