Summary
The video discusses three types of applications in Service Now: Service Now applications developed by the company itself, partner applications developed by certified independent companies, and custom applications tailored for unique business needs. It explains the phases of building custom applications including requirements gathering, data integration, scripting, security, and automation. Service Now applications are available immediately after instance activation and receive updates through new platform releases, while partner applications are tailored to address specialized industry needs and can be found in the Service Now store. Custom applications are designed to address specific business processes not covered by standard applications, such as contract management or customer feedback systems.
Introduction to Service Now Application
Learn about Service Now applications developed by Service Now itself, available immediately after instance activation, and receive updates through new platform releases.
Partner Applications
Understand partner applications developed by independent companies certified by Service Now to address specialized industry needs available in the Service Now store.
Custom Applications
Explore custom applications developed to address unique business needs or processes not covered by standard applications, featuring examples like contract management, customer feedback, and more.
Phases of Building Custom Applications
Discover the phases involved in building custom applications including requirements matching, desired outcomes, input and output data, Git integration, configuring client and server side scripts, application security, automation work, and more.
Get your own AI Agent Today
Thousands of businesses worldwide are using Chaindesk Generative
AI platform.
Don't get left behind - start building your
own custom AI chatbot now!