Lufthansa: I am VERY Disappointed


Summary

The video discusses the possibility of missing a flight and recounts a frustrating experience with Lufthansa Airlines. The speaker details their time at the airport, including ticket upgrades and boarding procedures. The account includes a gate incident where the speaker missed the flight, interactions with the gate agent, disputes over boarding time, and dissatisfaction with customer service. Overall, the speaker expresses frustration with the airline's response and requests a refund.


Introduction

Discussion about the possibility of missing a flight and an overview of the speaker's infuriating experience with Lufthansa Airlines.

Airport Experience

Details of the speaker's experience at the airport, including ticket upgrades, time management, and boarding procedures.

Gate Incident

Description of the gate incident where the speaker missed the flight, conversations with the gate agent, and disputes over boarding time.

Customer Service Interaction

Account of the interaction with customer service, lack of assistance, and discussion about rebooking options.

Resolution and Conclusion

Final thoughts on the situation, dissatisfaction with the airline's response, and a request for a refund.

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