Summary
In this video, viewers can learn how to configure voice prompts for call operators, offering options to press one, two, or three for various features. The tutorial also covers transferring incoming calls to a human operator through a cell phone system. Additionally, the video delves into integrating artificial intelligence (AI) into call flows, including the setup of AI blocks for handling different inquiries. This content is a valuable resource for those looking to optimize their call handling processes and leverage technology for improved customer service.
Setting Up Voice Prompts
Learn how to set up voice prompts for call operators, including options to press one, press two, or press three for different features.
Transferring Calls to Human
Discover how to transfer incoming calls to a human operator via a cell phone.
Adding AI to Call Flow
Explore the process of integrating AI into call flows, including setting up AI blocks for different inquiries.
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