Summary
The video demonstrates how to integrate a chatbot with Google Sheets to send and retrieve data efficiently. You'll learn how to collect user information such as name, email, phone number, and feedback using Chatbot Builder and customize data collection flows accordingly. The tutorial covers setting up actions to send user data to Google Sheets and retrieving specific feedback ratings based on email addresses, providing a comprehensive guide for seamless data management between the chatbot and Google Sheets.
Setting Up Google Sheets Integration
Learn how to integrate your chatbot with Google Sheets to send and retrieve data. Steps include logging into Chatbot Builder, connecting Google Sheets, managing the spreadsheet, and configuring data columns.
Creating Chatbot Data Collection Flow
Set up a flow to collect user data including name, email, phone number, and feedback using the Chatbot Builder. Configure message blocks and custom fields for data collection.
Setting Up Chatbot Data Collection Flows
Configure user data collection flows for first name, email, phone number, and feedback using the Chatbot Builder. Add blocks to prompt users for information and save responses.
Completing User Feedback Collection
Create a flow to collect user feedback ratings using the Chatbot Builder, including providing options for rating levels, enabling auto-skip, and reminding users to complete the survey.
Sending Data to Google Sheets
Learn how to send collected data to Google Sheets from the chatbot. Set up actions to send user data to Google Sheets based on specific fields like name, email, phone, and feedback.
Retrieving Data from Google Sheets
Retrieve specific user feedback ratings from Google Sheets by setting up actions to get row data based on email addresses. Display the retrieved rating back to the admin for review.
Updating Data in Google Sheets
Learn to update user feedback data in Google Sheets through a flow named 'update score.' Set up actions to collect revised ratings and update the corresponding feedback in Google Sheets.
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