Going Beyond Cultural Competence - Sept 13, 2023


Summary

In this ASU Master Class, Dr. Cayetano discusses the evolution of cultural competence in healthcare and business, emphasizing the importance of understanding cultural factors in treatment and interactions. The lecture explores the significance of intercultural communication, cultural humility, and effective communication across diverse environments. Participants are encouraged to engage in self-reflection, challenge biases, and embrace cultural humility to enhance communication skills and build meaningful relationships within diverse communities.


Introduction and Background

Introduction to the ASU Master Class with Emilia Gracia as the moderator. Acknowledgment of the sponsorship by Sintana Education and mention of the guest lecturer Dr. Cayetano.

Evolution of Cultural Competence

Explanation of the evolution of cultural competence in healthcare and business, emphasizing the importance of understanding cultural factors in treatment and business interactions.

Intercultural Communication and Cultural Competence

Discussion on the significance of intercultural communication, cultural competence, and the need for effective communication across cultures in today's diverse environment.

Cultural Humility in Intercultural Communication

Exploration of cultural humility as a lifelong commitment to engaging with others, understanding different cultures, and reflecting on one's biases and values for effective communication.

Building Relationships Through Cultural Humility

Focus on developing relationships with oneself, engaging in self-reflection, challenging biases, and fostering open communication to bridge cultural differences and promote understanding.

Learning and Growth in Intercultural Communication

Emphasis on continuous learning, self-evaluation, and embracing cultural humility to enhance communication skills and build meaningful relationships within diverse communities.

Engagement and Reflection in Intercultural Communication

Encouragement to engage in self-reflection, explore cultural identities, and actively practice cultural humility to connect authentically with others and address societal challenges.

Question and Answer Session

Response to questions about cultural humility, self-reflection, societal knowledge expansion, and the importance of understanding cultural values in interactions for effective communication.

Ending Remarks and Poll

Closing remarks expressing gratitude to the audience, encouraging feedback, and inviting participation in a short poll. Announcement of the next ASU Master Class on game building.

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