Summary
The video discusses an exercise to diagnose the level of engagement and primary needs of individuals or teams, whether it be belief, stimulation, or challenge. It highlights the importance of validating original ideas with supporting data and the significance of believing in one's potential to make a difference in a team's performance. Additionally, it touches on the concept of 'Built not born' in the context of athletic teams, emphasizing the crucial role of mindset and motivation at both individual and organizational levels.
Diagnosing Engagement Levels
Exercise to diagnose individual's or team's level of engagement and primary need: belief, stimulation, or challenge.
Scenario 1: Individual Engagement Level
Joan is eager to do things differently and operating at a visionary state with unclear but original ideas that need validation with supporting data.
Scenario 1: Team Engagement Level
The Operations Group demonstrates defensive tendencies when faced with customer dissatisfaction, indicating a disconnected state requiring belief in their potential to make a difference.
Athletic Team Motivation
Discussion on the concept of 'Built not born' among athletic teams and athletes, emphasizing the importance of individual mindset and organization-wide infusion of motivation and learning.
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