Summary
The video discusses Home Credit's journey in upgrading its infrastructure for better reporting and control, transitioning from Legacy systems to modern reporting tools like PowerBI. The speaker reflects on the challenges faced in accessing data, the decision to use Kabula solution, and the benefits of the reporting transformation, including efficiency, improved support, and customizable reports. Furthermore, it explores the future use of AI and internal process optimization for efficient decision-making and customer interactions, in response to global trends and market changes. The impact of de-globalization, rise of nationalism, and data sharing complexities across geographies are also highlighted, with examples of project implementations in local markets.
Introduction and Overview of Home Credit
The speaker introduces himself as the CEO of Home Credit since 2023, providing background on the company's history, operations across 10 countries, and significant credit decisions made in 2019.
Challenges with Different Architectures
Discusses the challenge of dealing with different architectures as the company grew, the complexities of serving various Asian markets, and the need to upgrade infrastructure for better reporting and control.
Data Accessibility and Reporting Tools
Exploration of the challenges faced in accessing data for reporting, the decision to opt for Kabula solution due to its flexibility and efficient delivery, and the transition from Legacy systems to modern reporting tools like PowerBI.
Benefits of Reporting Transformation
Highlights the benefits of the reporting transformation, including the efficiency in delivering reports, improved support from IT teams, and the customization and granularity of the reports serving different departments' needs.
Lessons Learned and Cultural Adaptation
Reflects on lessons learned from the project, the importance of early adoption to promote tool acceptance, and the cultural challenges in transitioning from traditional tools to modern reporting solutions.
Future Outlook and AI Integration
Explores the future use of AI, large language models, and internal process optimization for efficient decision-making, customer interactions, and the anticipation of global trends and market changes.
De-Globalization and Nationalistic Trends
Discusses the impact of de-globalization, the rise of nationalism, and the complexities in data sharing and regulatory requirements across geographies, with examples of project implementations in response to local market dynamics.
Get your own AI Agent Today
Thousands of businesses worldwide are using Chaindesk Generative
AI platform.
Don't get left behind - start building your
own custom AI chatbot now!