Ask Dumb Questions, Embrace Mistakes — and Other Lessons on Innovation | Dave Raggio | TED


Summary

The video discusses the journey of an accidental intrapreneur within a big company who identified an opportunity to assist small-business customers. It emphasizes the significance of socializing the vision early on, involving multiple teams for support, and navigating challenges with confidence while learning from mistakes. Strategies like conducting dumb-question sessions, creating a judgment-free environment, and understanding personal risk tolerance are highlighted. It stresses the importance of thoughtful decision-making to minimize risks and working within the system while leveraging expertise for successful intrapreneurship.


Becoming an Intrapreneur

The speaker became an accidental intrapreneur within a larger company and saw an opportunity to help small-business customers.

Developing the Idea

The speaker proposed the idea to their company, received approval, and learned about successful intrapreneurship.

Socializing the Vision

The importance of socializing the vision early and involving more teams for support, despite facing uncomfortable conversations.

Building Support

The speaker engaged with various teams, shared their vision, and navigated challenges with overconfidence and learning from mistakes.

Implementing Strategies

Strategies such as conducting dumb-question sessions, fostering a judgment-free zone, and understanding personal risk tolerance are discussed.

Considerations and Decision-Making

Emphasizing thoughtful decision-making to mitigate risks and the importance of working within the system and leveraging expertise.

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