Armen Berjikly, CTO @ BetterUp, On Using AI to Unlock Human Potential

Introducing the video and the host, Danturchin, discussing AI and the future of work.

Discussing Americans' views on AI's impact on their careers and education based on a Uub survey.

Exploring attitudes towards AI in education and the workplace, focusing on automation and productivity.

Introduction of Arman Berley, discussing his background and experience in technology and AI.

Reflecting on early experiences at Stanford University and the research on human interaction with technology.

Discussion on creating the Experience Project to connect people based on shared experiences using language as a universal tool.

Exploring the application of emotion recognition technology in deciphering emotions from unstructured text data.

Detailing the founding of Kena and Motive companies focusing on employee voice solutions and combining structured and unstructured data.

Discussing the integration with Ultimate Software and the focus on analyzing employee voice data for actionable insights.

Detailing the creation of BetterUp and the approach to human transformation through coaching interventions and measurement.

Explaining the implementation of the vision at BetterUp, combining AI and human experiences for intuitive user engagement.

Addressing the narrative of humanizing work with technology and the role of AI in enhancing human connectivity.

The speaker discusses their humanist perspective on AI and how the development of tools can help solve long-standing problems and enable more meaningful and compelling human interactions.

The speaker highlights the interplay between AI development and research, focusing on understanding user preferences, comfort levels with AI, and the importance of balancing emotional and logical aspects in human-AI interactions.

The speaker discusses the evolving expectations of AI and human adaptation, emphasizing that AI may never fully replace humans due to changing human appetites and the challenges of replicating human emotions like sympathy and empathy.

The speaker shares insights on the impact of AI demonstrating empathy, explaining that machines showing empathy can be infuriating and demean human emotions, highlighting the importance of maintaining a clear distinction between human and AI interactions.

The speaker emphasizes the importance of maintaining a clear boundary between human and AI interactions to avoid emotional conflict and explains the significance of setting expectations and boundaries in AI-human relationships.

The speaker refers to research on attitudes toward AI in the workplace, discussing the categorization of users as 'pilots' and 'passengers' based on their agency and optimism towards technology change.

The speaker explores the impact of 'pilots' and 'passengers' in the workplace, highlighting the higher productivity, excitement, and retention rates of 'pilots' compared to 'passengers,' and the importance of fostering a higher number of 'pilots.'

The speaker discusses the role of managers in shaping employees' attitudes towards technology, emphasizing the impact of coaching in shifting individuals from 'passengers' to 'pilots' with higher agency and optimism.

The speaker emphasizes the importance of focusing on behaviors and mindsets, particularly agency and optimism, to drive technology adoption and fulfillment, highlighting the need for positive development to lead to happier individuals and companies.

The speaker discusses the impact of technology on workplace well-being, addressing disparities in well-being among different populations and the potential of technology to address long-standing problems and improve societal challenges.

The speaker expresses enthusiasm for advancing technology to address human needs and solve complex problems, emphasizing the role of technology in creating positive societal change and fulfilling human potential.